This product has received mixed reviews, with some customers being disappointed with the lack of a seat suspension and the torque sensor not working properly. Others have praised the features such as integrated lights, color display, 28mph max speed, 60 max distance, bike rack, fenders, brand name derailers, and brakes. However, some customers have experienced issues with the bike not being able to handle long rides and the lack of a thumb throttle. Overall, the product is a good value for the money.